We recognise that from time to time things don’t happen as expected and that this can lead to dissatisfaction or a need to make that dissatisfaction clear.
We value the relationships we have with our clients, our suppliers and our staff and the open communication that flows from these relationships. We recognise that raising concerns when clients are not happy provides us with valuable feedback to enable us to rectify any wrongs and improve our service for all.
If you are less than satisfied, please feel free to raise the concern with us. We will investigate the matter and get back to you with a response as quickly as possible.
Timothy Hannes and Wise Financial Services Pty Ltd atf TMH Family Trust trading as Wise Financial Services are Authorised Representative of Synchron AFS License No. 243313.
Unless specifically indicated, the information contained in this email is general in nature and does not take into account your personal situation.
You should consider whether the information is appropriate to your needs, and where appropriate, seek personal advice from a financial advisor.